Terms & Conditions:

Payment Mode:

Online:

We accept Visa and MasterCard credit and debit cards through JAZZ Cash.

A world-class payment system with the highest global standards for payment security.

Our systems in place to ensure that your credit card information is transferred directly to the bank. Our website is a certified Symantec site. Symantec owns and operates Norton security products.

If bank declines a credit card charge for any reason, it is the responsibility of the customer to call our call centre, our Customer Service team to make payment through cash, voucher or JAZZ violet or online transfer.

Offline:

Accepts payment through transfer of funds to our bank account. Customer’s also have the option of visiting our office to make payment through cash, credit, or debit card.

Confirmation:

Online order should be considered confirmed and guaranteed when a Travel Voucher / Travel E-document email is received from us that confirming your order had been confirmed. If you do not receive document through email, kindly call to our Customer Service team with your booking details.

Refund:

In case if you are not able to utilize your ticket, you are required to claim your refund within 10 days from the travel date. Refund claims must be made by emailing or calling our Customer Service centre. Note: that refunds will always be in accordance to the supplier (airline/hotel/tour operator) rules and policies.

Refunds should be made to customers within 30 business days from date of refund/cancellation request. Payments made through credit card will be refunded directly to the card, while payments made through other modes will be paid through cheque. Please note that telitrip.com fees, if any, will not be refundable.

Passport:

Customer have to put the valid passport for international travel. It is mandatory to meet the passport, visa, and health requirements of the country you will be visiting. You can learn more about a country’s mandatory requirements through visiting the Embassy or Consulate website or by calling them directly.

Terms of Use

Teli Travel & Tours is a private limited company incorporated under the laws of Islamic Republic of Pakistan (‘Company’).

These website standard terms of use (‘Terms of use’) contained herein on this webpage and terms & conditions (“Terms & Conditions”) collectively referred to as “Terms”, shall govern your use of this website, including all the pages within this website (‘Website’). These Terms, as may be amended from time to time, apply in full force and effect to your use of this Website.

By accessing, browsing and using this Website and / or completing a reservation or making an online payment, you unconditionally and irrevocably accept and agree to these Terms governing your use of the Website (“Agreement”).

This Website contains material which is owned by or licensed and or copyrighted in favor of the Company. This material includes, but is not limited to, the design, layout, look, appearance and graphics and reproduction is prohibited.

Our website provides an online forum through which all types of (i) accommodations (for example hotels, motels, hostels and bed & breakfasts), and (ii) international and domestic airline tickets, all will be available for reservations and booking of visitors.

By making a reservation or booking through this, you enter into a direct (legally binding) contractual relationship with the accommodation / or airline which you book. From the point at which you make your reservation or booking, we act solely as an intermediary between you and the provider, transmitting the details of your reservation to the relevant accommodation provider and airline ticket provider and sending you a confirmation email for and on behalf of the accommodation or airline ticket provider.

Airlines, accommodations, accommodation wholesalers, airline consolidators tour operators (‘Service Providers’) might also provide terms and conditions that govern particular features, offers or the operating rules and policies applicable to different types of services (for e.g. flights, hotel, reservations, packages, etc.) You are responsible for ensuring compliance with the terms and conditions, guidelines, rules and regulations of every Service Provider. We are not responsible of any information provided to you by the Service Provider -or any other representations and warranties made by the Service Provider.

We will act as an intermediary between you and the Service Provider; therefore, we shall not be liable for any liability that might arise directly or indirectly in respect of any arrangement (s) between you and the Service Provider.

You represent and warrant that you possess the legal right, authority, power and capacity to enter into this Agreement and you have carefully read and understood the content of this Agreement.

By using this Website, you agree to the Terms and are bound by the same. You will be responsible / liable for all payments due to us for reservations or bookings made by you or any other person using your information on your behalf.

The Website reserves the right to change its Terms at any time without giving prior written notice. Any changes made will have an immediate effect unless expressly provided for otherwise. It is your responsibility to make sure you have read the most up to date Terms.

This Agreement and its Terms herein shall be governed, construed, interpreted and dealt with in accordance with the laws of Pakistan. The courts at Karachi shall have exclusive jurisdiction to try any matter in relation hereto.

NOTICES:

 

  1. Method of Giving Notices
    All notices, consent, approval or other communication (each a “Notice”) under this Agreement shall be in writing, signed by or on behalf of the person giving it, addressed to the person to whom it is to be given and;

delivered by messenger or Courier; or

sent by pre-paid mail; or

transmitted by facsimile, to that person’s address.

 

  1. Time of Receipt
    A Notice given to a person in accordance with this clause is treated as having been given and received:

if delivered, on the day of delivery if delivered before 5:00 PM on a Business Day, otherwise on the next Business Day

if sent by mail on the 3rd day after the letter containing the Notice, duly stamped, is posted.

if transmitted by facsimile and the transmission report states that it was sent in full and without error, on the day of transmission if that report states that the transmission was completed before 3:00 PM on a Business Day, otherwise on

the next Business Day

 

  1. Company Address for Notices
    All notices, consent, approval or other communication under this Agreement shall be addressed to:

TELI TRAVEL & TOURS – Karachi Office

Address: 12 Services Mess, Mereweather Road, Karachi, Pakistan 75530.
Phone: +92-21-35211127, +92-21-35214568, +92-21-35213997
Fax: +92-21-35214678

Failure of the Company to exercise any right/remedy or at any time to require performance of any provision from you shall in no way constitute a waiver of those rights/remedies or requirement for you to perform such provision.

If any provision of this Agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.